Case Analysis #1
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You are the hiring manager at Real Building, LLC, a construction company, responsible for hiring an Office
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Assistant for your department. The company has a template job description that it uses to post job
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announcements on websites such as Indeed and LinkedIn. You review the job description before posting
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it online. Upon review, you see potential concerns with the job description language. Some language
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appears inappropriate and other language could expose the company to employment discrimination
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lawsuits. You decide to inform Human Resources (HR) of your concerns.
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Task: Write an email to HR explaining your concerns. The email should be a minimum of 300 words and
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include:
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1. An introduction of why you are writing to HR;
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2. Explain the laws that could be potentially broken by the language in the job description,
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include quotes of the problematic language from the job description to support your explanation;
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3. Explain any inappropriate language you identify, include quotes of the problematic language
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from the job description to support your explanation;
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4. Suggest more appropriate language to replace the problematic language or explain why the
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best decision is to delete the language from the job posting; and
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5. Include a conclusion summarizing your advice to HR.
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JOB DESCRIPTION
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Job Title: Office Assistant
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Schedule: Full-time, 8:30am-4:30pm, Monday-Friday (hours are set; do not apply if childcare is an
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issue).
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Pay Rate/Salary: $27,000-$32,000 (Depends on experience and fit with youthful company culture).
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Education & Experience: Recent graduates with Bachelorâs degree preferred, 2+ years experience
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in an administrative capacity, 1+ years customer service experience, familiarity with current
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technology.
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Position Summary:
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Our small but growing company needs a young, energetic, reliable, organized Office Assistant to
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manage the day-to-day administrative aspects of a busy department. The successful applicant will
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have a positive attitude, and she will have a desire to work as efficiently as possible with excellent
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client facing communication skills. This job may include some overtime as well as occasional
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weekend work, which means this job is not for you if you do not have some flexibility in your
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schedule (such as religious or family obligations). Weâre looking for someone who can operate
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effectively with little or no supervision and who can manage multiple tasks at once without
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accommodations and without being too sensitive or emotional. She also must be able to manage a
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busy front office that has many distractions throughout the day while being able to complete
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assigned tasks (meaning no personal cell phone use and no drama).
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Essential Functions:
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⢠Answer six-line phone system and direct calls as required (weâre busy so Native English speakers
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only)
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⢠Design and maintain filing and storage systems in the office.
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⢠Schedule travel arrangements for senior executives as well as clients, when applicable.
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Here are resources, that may help with publishing your email:
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https://www.eeoc.gov/prohibited-employment-policiespractices
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https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf
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https://blog.ongig.com/diversity-and-inclusion/unconscious-bias-in-job-descriptions/
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https://www.recruiter.com/recruiting/do-your-job-ads-use-discriminatory-language-you-may-not-realize-they-do/
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Case Analysis #1 You are the hiring manager at Real Building, LLC, a const
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