Learning Goal: I\’m working on a marketing discussion question and need an explanation and answer to help me learn.What does great customer service mean to you?
Think of a great customer service experience that you have had. Provide a detailed account of the great customer service encounter. What did the company do right and how did they provide great service?
Think of a bad customer service experience that you have had. Provide a detailed account of the bad customer service encounter. What did the company do wrong and how could they have handled this situation differently?
Please view how your postings will be graded using the rubric.Make sure to:Write a short essay or paragraph of at least 300 words.
Use concrete examples/details and avoid generalities.
Address all questions.
Use proper grammar and punctuation.
If you researched your topic and are using information from what you learned, remember to cite your sources.
Do not plagiarize.
Requirements: Read details please
Learning Goal: I\’m working on a marketing discussion question and need an explan
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